Threats of Digitization - Didn't I tell you? (33)

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R. Peaches: We can usage mCitizen to shorten queues to specialist doctors

25 March 2025 15:07


Radio Maryja


Digitalisation of the process of arranging visits utilizing mCitizen applications would reduce the number of missed visits and shorten queues to specialists “At a gathering with journalists, the initiator of the set-up of the deregulation squad and the “We Check”, Rafał Brzoska, argued.


"We have an thought that will solve the problem of access to specialists only by simplifying procedures and rationalising them," the Head of InPost said on Tuesday.

This can be achieved – in his view –by introducing fresh functionalities in the mCitizen application,reducing the number of appointments to doctors of specialists who, however, did not come to fruition due to patients not showing up.

Rafał Brzoska noted that over 1.5 million appointments were not made last year.


"This represents an increase of 200,000 compared to 2023. So the problem is growing. Why not follow the example of good practice? Last minute type. individual resigns, the first individual in line points to her place. This can all be in mCitizen" - said the president of InPost.

As indicated by the authors of the "We check" initiative, medical facilities providing services reimbursed by the NFZ are not presently required to operate under the common e-registration system.


“Each of the medical facilities conducts its own and autonomous patient registration, resulting in that one(and at the same time failed)) a tool to find the time limits for a visit >>on the NFZ<<, for individual medical advice or treatments, is the service of the NFZ >>>Termines of treatment<<, which frequently provides outdated and inaccurate data“ – the originators noted.

As a result, to get reliable information you request – as indicated – to call different facilities and thus find out on which date the visit will be closest.

An additional problem is that patients are not cancelled. At the same time, due to the deficiency of a central registration system, any patients are enrolled immediately for respective visits and later do not study a resignation from these "excess".

As Peaches noted, any features are already available today, but barely anyone uses them. For example, you can check how long you wait for a visit to a given OR branch.


"On the patient.gov.pl website in the hidden tab is this possibility. So you can choose the SOR that you wait for the shortest time. We request that this information be drawn to the top of the citizen. These are simple things that no 1 unfortunately came up with” – he noted.

In the expert opinion of the teamno central strategy for registration and confirmation of visits causes ‘empty runs’ of medical facilities and waste of staff time.


"Even if individual wants to show a civic attitude and cancel the appointment, may encounter a serious obstacle in the form of a deficiency of anticipation of appeal another than a individual visit or a ten-minute telephone wait. As a result, we are dealing with a situation where the deficiency of central registration combined with the deficiency of cancellation of visits implies that queues to doctors are getting longer" - indicated the initiative "We are checking".

The authors propose the introduction of the work from January 2028 to registry visits to the Central strategy by all establishments with a contract with the NFZ for the provision of basic wellness care services, outpatient specialist care, infirmary treatment, rehabilitation, dental treatment, wellness care and preventive programmes. The strategy would supply information on all visits made by the facility and the dates available therein. From 1 January 2026, there would besides be an incentive mechanics for institutions to implement the strategy before 2028.

In turn, a tool for disciplining medical facilities which have not implemented fresh functionalities since 2028 would be a strategy of "financial corrections" in the contract with the NFZ. Their amount would depend on the valuation of a circumstantial benefit, with it expanding all quarter.

An automatic notification strategy for incoming visits with the anticipation of canceling them with SMS, email or voice assistant would be introduced.


"Introduction of the Railway Package will let for better usage of resources in wellness care, and hence more for the same money. In addition, transparent information on the time limits available will let patients to make informed choices and, for example, to take advantage of a clinic which is more distant from their place of residence but offers, for example, a faster deadline for implementation" - noted the originator.





2023 - Right.

Digitalisation in wellness care is simply a myth

Patients or their loved ones, like a fewer decades ago, request to be in hospitals or clinics to registry a referral. In any facilities, including renowned clinics, does not even work by email registration. Fiction is the anticipation to download medical documentation from the Online Patient Account for the purposes of the disability ruling. The patient must, like years ago, extract it from all the places where he was treated.








What's going on, man?



An interview with Mr. Peaches confirms my conclusions, which I have been reporting for respective years.

What good is the digitalisation of wellness services that does not contain basic simple functionalityHow do you "order" regular drugs on the Internet?



Who's bringing it in and what is it for?
What's this for?




You want to know how much the digitalization of the wellness Service cost?

Enter in the search:

"how much did the digitalization of wellness care cost" either
"a bid for the digitisation of wellness services"


You'll never know.



I urge erstwhile posts on this topic.


Right Eye: Cyber Cyber

Right Eye: Digitization - large Threat

Right Eye: The large Experiment...

Right Eye: At the doctor's office, 6






https://www.lawo.pl/health/digitisation-in-protection-health-is-mite,523460.html

Money.pl/economy/digitalization-in-health-to-risk-on-better-treatment-6711422953179872a.html




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