SINGAPORE- Hundreds of Qantas Airways (QF) passengers remain stranded in Singapore after their A380 flight to Sydney (SYD) was repeatedly delayed due to mechanical issues. The disruption is compounded by a separate incident involving another Qantas A380 damaged at Sydney Airport (SYD).
The flight cancellations and delays, including QF82 and QF2 from Singapore (SIN) to Sydney (SYD), have left passengers with limited alternatives. Recovery efforts are ongoing, but the airline has faced logistical challenges.
Photo: Qantas Airlines Airbus A380.Qantas Passengers Stranded in Singapore
The extensive delays originated when Qantas flight QF82, operated by an Airbus A380, was scheduled to depart Singapore at 8:45 PM on Monday (July 14, 2025).
However, passengers were instructed to disembark just before midnight after prolonged tarmac time. They were informed by 2:30 AM on Tuesday that the flight was cancelled, with hotel accommodations provided.
The replacement flight was initially set for 9 AM Wednesday but faced further postponements. Passengers were eventually advised of a new departure time of 12:30 AM on Thursday, more than two days after the original schedule.
According to Qantas, the aircraft continued to experience complex mechanical problems that required extended maintenance efforts in Singapore.
Another Qantas flight, QF2, scheduled to depart Singapore at 7:30 PM on Wednesday, was also cancelled. Meanwhile, QF81 from Sydney faced nearly a six-hour delay.
Qantas currently operates 10 Airbus A380 aircraft, with two additional units retired and stored in Victorville, USA. The airline had increased A380 capacity on the Sydney-Singapore route for the winter peak between June and August, aiming to meet high premium demand.
Despite the global production of A380s ending in 2021, Qantas intends to continue operating its fleet until 2032. The mechanical issues and airport incidents, however, highlight the maintenance complexities of aging superjumbo jets.
Airline Response and Customer Frustration
Qantas has apologized for the significant disruptions, emphasizing that engineers are working diligently to rectify the mechanical faults. Affected passengers were provided with accommodation and reimbursements for meals and other reasonable expenses.
Yet, frustration among passengers remains high. Many have voiced their concerns on social media, citing repeated reschedules and the absence of alternative options to return to Australia.
With children needing to return to school and commitments disrupted, the prolonged delays have drawn public criticism.
Photo: By Vismay Bhadra – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=73465840Similar Incident
Compounding the operational difficulties was a separate incident in Sydney, where an aerobridge struck the engine of a parked Qantas A380, causing significant damage.
This incident resulted in a 21-hour delay for a long-haul flight to Johannesburg (JNB) and further constrained the airline’s available A380 fleet for international routes.
This is not the first occurrence of such damage to Qantas aircraft in recent months. In June, a Qantas Boeing 737-800 suffered a shattered windscreen when struck by an aerobridge at Brisbane Airport (BNE).
Similarly, an Air New Zealand (NZ) Boeing 777 was damaged by an air bridge in May at the same terminal.
Despite recent setbacks, Qantas is named the world’s second safest full-service airline by Airlineratings.com, following Air New Zealand.
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Qantas Airbus A380 Damaged at Sydney Airport, Flight Delayed by 21 Hours
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