June 18, 2025 around 3:30 p.m. OLX users began to study massive problems with access to platform services. method problems included both mobile applicationand websiteand the process login to user accounts. The scale of the accident suggests crucial disturbances in the operation of 1 of the most popular advertising services in Poland.
Problem scale: the most frequently reported difficulties
The data available shows that most users have experienced problems with:
- Mobile application (48%)
- OLX website (44%)
- Account Login (9%)
This means that almost all notifiers were incapable to usage the basic functionality of the service, specified as viewing announcements, contacting exhibitors or managing their own offers.
These problems are peculiarly acute for those selling through OLX and users who want to make urgent purchases or finalise transactions.
Time and context of the crash
According to preliminary data, The first calls started arriving just after 3:30 p.m.and their number began to grow rapidly. Increased traffic in the social network and on malfunction reporting platforms (such as Downdetector) points to a wide scope of problems.
The accident occurred in the afternoon erstwhile OLX users traditionally grew – both in terms of viewing offers and making transactions.
No authoritative message
Right now. OLX did not print the authoritative message about the situation. Users stay without information about the origin of the failure and the expected time of restoration of full functionality.
Lack of a fast and transparent position may consequence in a deterioration of the image of the service and increased discontent of users. This kind of failure, especially erstwhile repeated cyclically, carries a possible hazard of users being migrated to competitive advertising sites.
User reactions
Many comments from frustrated users appeared on social media. Among the most frequently raised problems were:
- no anticipation of adding a fresh notice,
- lack of access to news history,
- inactive tender notifications,
- the payment strategy not operating.
Some besides pointed to no consequence from client Servicewhich further exacerbates the feeling of powerlessness.
However, there were besides individual voices of knowing – any users reminded that Technical problems can happen, if the company is liable and effectively resolves them.
Possible Causes and Consequences
On the basis of the information available, the origin of the failure cannot be clearly identified. In the past, akin disturbances have been caused, among others:
- Overload of servers during highest hours,
- system updates implemented without appropriate testing,
- errors in the mobile application after the update.
If the current failure is due to negligence on the part of the OLX method infrastructure, this may affect decrease in user confidence, especially those utilizing the platform for professional purposes.
In the long term, repeated interference may prompt users to transfer their activity to alternate services specified as Allegro Locally, Facebook Marketplace or Sell.pl.
What's next?
Waiting for OLX authoritative message, users can only track platforms monitoring the operation of digital services and social channels of the site. If OLX does not take fast and transparent communication action, the current failure may become a major image crisis.
From the point of view of people selling through the service, each hour's break can translate into real financial losses. The deficiency of information about the time of restoration of services so raises serious concerns and expectations about OLX.
Today's failure shows how crucial the reliability of digital services is – especially those that have become a regular tool for work and communication. At a time erstwhile Internet commerce is simply a key channel of transaction for millions of Poles, even a fewer hours of interruption in the operation of the advertising platform can lead to serious consequences, both for users and for the service supplier itself.
Continued here:
OLX with major failure: app and website do not work for most users
